Butterfly Effect Counseling & Consultation Center
Healing.Restoration.Movement.
We provide an array of services including individual counseling and extended therapy sessions (intensives) using EMDR and Brainspotting. We also offer holistic modalities like crystal bowl sound and biofield tuning sessions. We collaborate with CBT and talk therapists who have clients who are stuck in their trauma (adjunct therapy services using EMDR and Brainspotting). We serve Dallas, Richardson, Plano, and the entire State of Texas. We also supervise and support LPC Associates in their journey to full licensure.
We're done "talking about it." Let's heal the trauma and distress that's stored in your body.
Notice to Consumers - Texas Mental Health Services
Below you will find information on how to request access to your health care records, how to contact the Texas Behavioral Health Executive Counseling, and file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
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How to request the consumer’s health care records from the licensee
You have the right to access your health care records. To request a copy of your records, submit a written request to the practice or your treating clinician. Requests may be made by email, through the secure client portal, or in writing.
Records are provided in accordance with Texas law and applicable privacy regulations. Records from services provided through a prior employer or third-party platforms (including Headway or Rula) must be requested directly from those entities.
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Contact Butterfly Effect Counseling & Consultation Center to request health care records. Include the consumer’s full name, date of birth and dates of records requested. Contact Shelly Bates at 469-409-1212, or shelly@butterflyeffectccc.com.
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How to Contact the Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7300
Austin, Texas 78701
(512) 305-7700
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Investigations/Complaints 24-hour, toll-free system- (800) 821-3205
Phone (Investigations/Complaints - toll-free): (800) 821-3205
Email: Enforcement@bhec.texas.gov
Website: https://bhec.texas.gov/contact-us/
Discipline & Complaints: https://www.bhec.texas.gov/discipline-and-complaints/
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Consumer Complaints
Consumers may also file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Protection Division:
Frequently Asked Questions
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​New in 2022 - the Good Faith Estimate (GFE)
The Good Faith Estimate (GFE)
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What happens during the initial phone consultation?
Feeling comfortable with your counselor is a vital piece of the therapeutic process. During this consultation, we will briefly discuss the presenting challenges and the important decision (that first step) you've taken to schedule therapy. You will also have an opportunity to ask any questions that you may have about working with me. At the end of the consultation, we will decide the next step together.
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How do I move past the stigma about mental illness and going to counseling?
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Sometimes we as a society (friends, family, coworkers, and others) can make things difficult for others, with our opinions and thoughts and all. And it's not just related to mental illness or counseling - it's with a lot of things. It can seem like it's you against the world, and sometimes it is. So, how about we call a spade a spade. The stigma about mental illness may never go away, so don't let that stop you.
Remember this - the decision to seek help is a personal decision that you have to make. It's about your worth and what you need in this phase of your life. You move past the stigma by recognizing it's your life, your health, your mental state. You move past the stigma by recognizing that it's a personal decision, and other people's opinions are just, well, information. You get to choose what to do with the information. How do you move past the stigma that may never change? You borrow Nike's mantra - Just Do It. You may be surprised to find that support will come from unlikely places.
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How long will therapy last?
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Therapy will be different for each person. It's impossible to say specifically how long therapy will last, however, most of my clients attend weekly therapy from three to six months to a year. There are lots of variables to this time frame, including the depth and/or severity of the challenges presented. We will work together to identify therapy goals during the first few sessions and assess your goals every three months. Know this - you will "graduate" from therapy because healing is a process, not a destination. Healing happens in layers. Through the therapy process, you will change and grow.
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Can I leave a review?
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Absolutely! I get lots of questions about this. Ethically therapists aren't allowed to ask clients for a review, but you are free to express your therapy experience, positive or negative, both in session and outside of session. I believe reflecting on this at the conclusion or termination of your therapeutic process is an important step to finalizing the process. Sharing the good, bad, and ugly can help me to know how have helped you as well as steps I may need to take to continue to grow, learn, and serve my community. You don't have to ask me to write a review, just like you wouldn't ask another business; and I won't ask you to either. Isn't that freeing?
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